Shipping Policy
Last Updated: July 2026
Retro Arcade Games provides clear shipping information regarding delivery locations, shipping costs, order handling, and estimated carrier transit times. The information below applies to orders placed through retroarcadegames.us
Shipping Information
Delivery Area: United States only
Shipping Cost: Free Standard Shipping
Handling Time: 1–2 business days
Transit Time: 5–7 business days
Order Cut-Off Time: 3:00 PM PST, Monday–Friday
International Shipping: Not currently available
Shipping Costs
We offer Free Standard Shipping on all orders delivered within the United States. There is no minimum order value required for standard shipping.
If a product has any specific shipping restriction or delivery condition, the applicable information will be clearly stated on the relevant product page before purchase.
Order Processing and Handling Time
Orders are processed Monday through Friday.
Our standard handling time is 1–2 business days. Handling time begins after an order has been successfully placed and includes order processing, preparation, packaging, and dispatch to the shipping carrier.
Orders placed after 3:00 PM PST, on weekends, or on applicable holidays will be processed beginning on the next business day.
Transit Time and Estimated Delivery
After an order has been dispatched, the estimated carrier transit time is 5–7 business days within the United States.
Based on our standard handling and transit times, the estimated total delivery timeframe is 6–9 business days from the date the order is placed.
Delivery timeframes are estimates and are not guaranteed. Actual delivery may vary due to carrier operations, weather, holidays, peak shipping periods, or other circumstances outside our control.
Shipping Carrier
Orders are generally shipped through FedEx Ground or a comparable carrier, depending on the destination, product, and carrier availability.
The carrier used may vary by order.
Order Tracking
Once your order has been dispatched, we will send a shipping confirmation to the email address provided at checkout.
The confirmation will include the available tracking information. Tracking information may take approximately 24–48 hours after dispatch to become active or display updated shipment information.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you need to change your delivery address, please contact us before your order is dispatched. Once an order has been shipped, we may not be able to change the delivery address.
Delivery Delays
The stated handling and transit times are estimates. Delays may occur because of severe weather, carrier disruptions, holidays, peak shipping periods, transportation issues, or other unforeseen circumstances.
If your order has not arrived within the estimated delivery timeframe, please contact us so we can review the shipment and assist you.
Damaged Shipments
If your shipment arrives damaged, please contact us promptly and provide photographs of the product and packaging when possible.
Please retain the original packaging and shipping materials until the issue has been reviewed. We will work with the appropriate carrier or service process to determine the next steps.
Customer Support
For questions about shipping, delivery, tracking, or an existing order, please contact:
Retro Arcade Games
Address: 502 Maynard Ave S, Seattle, WA 98104, United States
Phone: +1 (360) 428-9268
Email: sales@retroarcadegames.us
Business Hours: Monday–Sunday, 9:00 AM–6:00 PM PST
For information about cancellations, returns, refunds, or other purchase terms, please review our Return & Refund Policy and Terms & Conditions.