Shipping Policy
Last Updated: 2025-10-16
At Retro Arcade Games, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.
Shipping Area
We currently offer Free Nationwide shipping across the United States.
At this time, we do not ship internationally. Any updates or expansions to our shipping areas will be reflected in this policy.
We ship directly from our Seattle, Washington facility at: 3727 California Ave SW, Seattle, WA 98116, United States
Shipping Carrier
All orders are shipped via FedEx Ground Shipping.
FedEx ensures safe handling, reliable tracking, and timely delivery for every arcade and pinball machine we ship.
Order Processing
Order Cut-Off Time: 3:00 PM ((GMT-08:00) Pacific Standard Time), Monday through Friday.
Processing Time: Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
Orders placed after the cut-off time or on weekends will begin processing the next business day.
Shipping & Delivery
Delivery Time: Estimated 5–7 business days within the continental United States.
Shipping Cost: Free shipping on all orders — no hidden fees, handling charges, or additional costs at checkout.
Packaging: Each machine is securely packaged and palletized for safe transit.
Order Confirmation & Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
If you do not receive your tracking details within 24 hours of shipment, please contact our support team.
Shipping Currency
All prices, shipping costs, and transactions on retroarcadegames.us are listed in U.S. Dollars (USD).
Customer Support
If you have questions about your delivery, tracking, or shipping options, our support team is here to help:
Retro Arcade Games
Address: 3727 California Ave SW, Seattle, WA 98116, United States
Phone: +1 360-428-9268
Email: [email protected]
Office Hours: 9:00 AM – 6:00 PM (Monday to Sunday)
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Michelle Reeves (verified owner) –
Looks amazing in my game room and works perfectly.
Dylan Harris (verified owner) –
Five stars without hesitation.
Brianna Kelly (verified owner) –
Great buying experience and terrific machine.
Lauren Long (verified owner) –
It looks brand new and plays perfectly.
Chloe Fisher (verified owner) –
Great experience, no issues at all.
Abigail Coleman (verified owner) –
I’m really impressed with the craftsmanship.
Benjamin Foster (verified owner) –
The performance and condition are excellent.
Marcus Lane (verified owner) –
Couldn’t be happier with how it turned out.
Sean Gibson (verified owner) –
Brings back all the nostalgia, plays like a dream.
Trevor Hayes (verified owner) –
Top quality from start to finish.
Samantha Powell (verified owner) –
Honestly better than I expected, plays beautifully.
Anthony Rivera (verified owner) –
Perfect addition to my home setup.
Lindsey Allen (verified owner) –
Everything was packaged securely and arrived safely.
Garrett Hopkins (verified owner) –
Very pleased — everything looks and works like new.
Rebecca Armstrong (verified owner) –
Runs smoothly and arrived in excellent shape.
Scott Lawson (verified owner) –
The detail work is impressive and it runs flawlessly.
Patrick Sullivan (verified owner) –
Showed up on time and looks incredible.
Kayla Richardson (verified owner) –
The sound and mechanics are spot on.
Ethan Porter (verified owner) –
I love how authentic it feels.
Ryan Walker (verified owner) –
Feels brand new and looks even better in person.
Amber Lewis (verified owner) –
I’m blown away by how good this pinball machine looks and plays.