Shipping Policy
Last Updated: 2025-10-16
At Retro Arcade Games, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.
Shipping Area
We currently offer Free Nationwide shipping across the United States.
At this time, we do not ship internationally. Any updates or expansions to our shipping areas will be reflected in this policy.
We ship directly from our Seattle, Washington facility at: 3727 California Ave SW, Seattle, WA 98116, United States
Shipping Carrier
All orders are shipped via FedEx Ground Shipping.
FedEx ensures safe handling, reliable tracking, and timely delivery for every arcade and pinball machine we ship.
Order Processing
Order Cut-Off Time: 3:00 PM ((GMT-08:00) Pacific Standard Time), Monday through Friday.
Processing Time: Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
Orders placed after the cut-off time or on weekends will begin processing the next business day.
Shipping & Delivery
Delivery Time: Estimated 5–7 business days within the continental United States.
Shipping Cost: Free shipping on all orders — no hidden fees, handling charges, or additional costs at checkout.
Packaging: Each machine is securely packaged and palletized for safe transit.
Order Confirmation & Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
If you do not receive your tracking details within 24 hours of shipment, please contact our support team.
Shipping Currency
All prices, shipping costs, and transactions on retroarcadegames.us are listed in U.S. Dollars (USD).
Customer Support
If you have questions about your delivery, tracking, or shipping options, our support team is here to help:
Retro Arcade Games
Address: 3727 California Ave SW, Seattle, WA 98116, United States
Phone: +1 360-428-9268
Email: [email protected]
Office Hours: 9:00 AM – 6:00 PM (Monday to Sunday)
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Amanda Cooper (verified owner) –
Exactly what I hoped for and more.
Brianna Kelly (verified owner) –
It came fully working and ready to enjoy.
Lindsey Allen (verified owner) –
Fantastic restoration work, worth every penny.
Tyler Reid (verified owner) –
The quality is outstanding and shipping was super fast.
Rebecca Armstrong (verified owner) –
Great communication and the machine arrived in perfect condition.
Kayla Richardson (verified owner) –
The sound and mechanics are spot on.
Michelle Reeves (verified owner) –
The shipping was quick and setup was simple.
Patrick Sullivan (verified owner) –
I’m really impressed with the craftsmanship.
Michael Turner (verified owner) –
Great quality and solid customer support.
Adam Spencer (verified owner) –
Really happy with the performance and look.
Samantha Powell (verified owner) –
Very impressed with the build quality and quick delivery.
Heidi Warren (verified owner) –
Five stars without hesitation.
Chloe Fisher (verified owner) –
Honestly better than I expected, plays beautifully.
Jonathan Price (verified owner) –
You can tell real care went into the restoration.
Natalie Brooks (verified owner) –
It looks brand new and plays perfectly.
Vanessa Parker (verified owner) –
Couldn’t be happier with how it turned out.
Joseph Daniels (verified owner) –
The performance and condition are excellent.
Christopher Adams (verified owner) –
Very pleased — everything looks and works like new.
Katelyn Ross (verified owner) –
Everything was packaged securely and arrived safely.
Nathan Sanders (verified owner) –
Everything works flawlessly and looks amazing.
Hannah Simmons (verified owner) –
The cabinet and playfield look fantastic.
Paige Roberts (verified owner) –
Smooth from order to delivery and the machine works great.
Dylan Harris (verified owner) –
Would definitely order again, very satisfied.
Cody Myers (verified owner) –
Amazing value for the quality.
Mark Andrews (verified owner) –
Great buying experience and terrific machine.
Lauren Long (verified owner) –
The detail work is impressive and it runs flawlessly.
Emily Carter (verified owner) –
Brings back all the nostalgia, plays like a dream.
Cameron Holt (verified owner) –
Perfect addition to my home setup.
Laura Peterson (verified owner) –
It’s fun, reliable, and beautifully restored.
Kevin Phillips (verified owner) –
The artwork is gorgeous and everything functions perfectly.