Shipping Policy
Last Updated: 2025-10-16
At Retro Arcade Games, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.
Shipping Area
We currently offer Free Nationwide shipping across the United States.
At this time, we do not ship internationally. Any updates or expansions to our shipping areas will be reflected in this policy.
We ship directly from our Seattle, Washington facility at: 3727 California Ave SW, Seattle, WA 98116, United States
Shipping Carrier
All orders are shipped via FedEx Ground Shipping.
FedEx ensures safe handling, reliable tracking, and timely delivery for every arcade and pinball machine we ship.
Order Processing
Order Cut-Off Time: 3:00 PM ((GMT-08:00) Pacific Standard Time), Monday through Friday.
Processing Time: Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
Orders placed after the cut-off time or on weekends will begin processing the next business day.
Shipping & Delivery
Delivery Time: Estimated 5–7 business days within the continental United States.
Shipping Cost: Free shipping on all orders — no hidden fees, handling charges, or additional costs at checkout.
Packaging: Each machine is securely packaged and palletized for safe transit.
Order Confirmation & Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
If you do not receive your tracking details within 24 hours of shipment, please contact our support team.
Shipping Currency
All prices, shipping costs, and transactions on retroarcadegames.us are listed in U.S. Dollars (USD).
Customer Support
If you have questions about your delivery, tracking, or shipping options, our support team is here to help:
Retro Arcade Games
Address: 3727 California Ave SW, Seattle, WA 98116, United States
Phone: +1 360-428-9268
Email: [email protected]
Office Hours: 9:00 AM – 6:00 PM (Monday to Sunday)
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Tyler Reid (verified owner) –
You can tell real care went into the restoration.
Anthony Rivera (verified owner) –
Great buying experience and terrific machine.
Kevin Phillips (verified owner) –
It looks brand new and plays perfectly.
Brooke Martinez (verified owner) –
The artwork is gorgeous and everything functions perfectly.
Alicia Perry (verified owner) –
Classic gameplay with modern reliability, I love it.
Dylan Harris (verified owner) –
Arrived exactly as described and ready to play.
Steven Morales (verified owner) –
Lights, sounds, gameplay — everything feels authentic.
Jason Ward (verified owner) –
Fantastic restoration work, worth every penny.
Abigail Coleman (verified owner) –
The quality is outstanding and shipping was super fast.
Adam Spencer (verified owner) –
Everything works flawlessly and looks amazing.
Eric Bennett (verified owner) –
Runs smoothly and arrived in excellent shape.
Daniel Brooks (verified owner) –
The detail work is impressive and it runs flawlessly.
Heidi Warren (verified owner) –
I’m really impressed with the craftsmanship.
Amanda Cooper (verified owner) –
Perfect addition to my home setup.
Ryan Walker (verified owner) –
Looks amazing in my game room and works perfectly.
Chloe Fisher (verified owner) –
The shipping was quick and setup was simple.
Jessica Hall (verified owner) –
The sound and mechanics are spot on.
Paige Roberts (verified owner) –
Couldn’t be happier with how it turned out.
Sean Gibson (verified owner) –
Five stars without hesitation.
Kayla Richardson (verified owner) –
Great quality and solid customer support.
Ethan Porter (verified owner) –
It’s fun, reliable, and beautifully restored.
Nathan Sanders (verified owner) –
Smooth from order to delivery and the machine works great.
Nicole Webb (verified owner) –
I love how authentic it feels.