Payment Policy

Effective Date: 01/01/2025

Welcome to Retro Arcade Games! We value our customers and strive to provide a seamless and secure shopping experience. This Payment Policy explains how we handle payments for products and services on the website www.retroarcadegames.us. By making a purchase, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure a convenient and secure shopping experience for all our customers. The payment methods we currently accept include:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Secure payment through your PayPal account.
  • Bank Transfers: For certain high-value transactions, we may allow bank transfers. Please contact us for further details.
  • Other Payment Methods: We may, from time to time, offer additional payment methods. Any new payment options will be clearly communicated during checkout.

We reserve the right to add or remove payment methods at our discretion. Please refer to the checkout page for the most up-to-date list of accepted payment methods.

2. Pricing and Currency

All prices on the Site are listed in USD (U.S. Dollars), unless otherwise specified. Prices may vary based on the product or service you purchase, applicable taxes, shipping fees, or other factors that may affect the final price.

  • Taxes: Sales tax or other taxes may be applied based on your shipping address. The applicable tax amount will be displayed at checkout before you finalize your order.
  • Shipping Fees: Shipping costs, where applicable, will also be displayed at checkout and will depend on the shipping method selected and the delivery location.

We reserve the right to change prices at any time without prior notice, but any price changes will not affect orders already placed and confirmed.

3. Order Confirmation

Once your payment is successfully processed, you will receive an Order Confirmation email, which will include a summary of your order and the total amount charged. This email serves as proof of the transaction.

  • If you do not receive an order confirmation email, please check your spam or junk folder. If you still haven't received it, please contact our support team at [email protected].

4. Payment Authorization

By providing payment information, you authorize Retro Arcade Games to charge the total amount for your order, including any applicable taxes, shipping fees, or other charges.

  • Payment Verification: We may, at our discretion, request additional verification of your payment method. This is to ensure that the transaction is legitimate and secure. If verification is required, we will contact you by email or phone.
  • Failed Payments: If your payment fails for any reason (e.g., insufficient funds, expired credit card), we will notify you via email. You may be asked to provide an alternate payment method to complete your purchase. If we do not receive a valid payment within 5 days, your order may be canceled.

5. Refunds and Cancellations

We want to ensure that you are completely satisfied with your purchase. If you are not happy with your order, please refer to our Refund Policy for detailed information on how to request a refund.

  • Cancellation Policy: If you wish to cancel your order, please contact our support team at [Insert Contact Information] immediately. Orders that have already been shipped cannot be canceled, but you may return the item as per our refund and return policy.

  • Refund Processing: Refunds will be issued to the original payment method. The processing time for refunds may vary depending on your payment provider and the payment method used. Typically, refunds may take 5 business days to be reflected in your account.

6. Security

We take your payment security seriously. All payment transactions are processed through secure payment gateways that adhere to industry standards for data encryption and protection.

  • Secure Payment Processing: We use SSL encryption (Secure Socket Layer) technology to ensure that your payment details are securely transmitted and processed.
  • Data Protection: We do not store sensitive payment information, such as credit card numbers, on our servers. All payment data is processed through third-party payment processors, which are responsible for handling and storing your payment details securely.

7. Subscriptions and Recurring Payments

If you subscribe to any of our recurring services or products, you agree to an automatic renewal of your subscription at the end of each billing cycle. You will be charged the applicable subscription fee at the beginning of each new cycle, unless you cancel your subscription before the next billing date.

  • Subscription Cancellations: You may cancel your subscription at any time by contacting our customer service team at [email protected]. Cancellation requests should be submitted before the next billing cycle to avoid being charged for the upcoming period.

8. Payment Disputes

If you believe that there has been an error or unauthorized charge to your account, please contact us immediately at [email protected]. We will work with you to resolve any issues or disputes regarding payments. If you file a chargeback or dispute a charge with your payment provider without first contacting us, we reserve the right to suspend or cancel your account.

9. International Orders

For customers outside the United States:

  • Currency and Fees: If you are ordering from outside the U.S., your payment will be processed in USD. Your bank or payment provider may charge foreign transaction fees, and exchange rates may vary.
  • Customs and Import Duties: International shipments may be subject to customs duties, taxes, or other import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fees. Please check with your local customs office for further information.

10. Fraud Prevention

We take fraud prevention seriously. Retro Arcade Games reserves the right to refuse service or cancel orders if we suspect any fraudulent activity, including but not limited to unauthorized transactions or identity theft.

11. Changes to This Payment Policy

We may update or revise this Payment Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page. Your continued use of the Site after any changes to this Payment Policy constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

Retro Arcade Games
Email: [email protected]
Phone: +1 360-428-9268
Address: 228 Wells Ave S, Renton, WA 98101, United States.

By making a purchase on the Site, you acknowledge that you have read, understood, and agree to the terms of this Payment Policy.