Shipping Policy
Last Updated: 2025-10-16
At Retro Arcade Games, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.
Shipping Area
We currently offer Free Nationwide shipping across the United States.
At this time, we do not ship internationally. Any updates or expansions to our shipping areas will be reflected in this policy.
We ship directly from our Seattle, Washington facility at: 3727 California Ave SW, Seattle, WA 98116, United States
Shipping Carrier
All orders are shipped via FedEx Ground Shipping.
FedEx ensures safe handling, reliable tracking, and timely delivery for every arcade and pinball machine we ship.
Order Processing
Order Cut-Off Time: 3:00 PM ((GMT-08:00) Pacific Standard Time), Monday through Friday.
Processing Time: Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
Orders placed after the cut-off time or on weekends will begin processing the next business day.
Shipping & Delivery
Delivery Time: Estimated 5–7 business days within the continental United States.
Shipping Cost: Free shipping on all orders — no hidden fees, handling charges, or additional costs at checkout.
Packaging: Each machine is securely packaged and palletized for safe transit.
Order Confirmation & Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
If you do not receive your tracking details within 24 hours of shipment, please contact our support team.
Shipping Currency
All prices, shipping costs, and transactions on retroarcadegames.us are listed in U.S. Dollars (USD).
Customer Support
If you have questions about your delivery, tracking, or shipping options, our support team is here to help:
Retro Arcade Games
Address: 3727 California Ave SW, Seattle, WA 98116, United States
Phone: +1 360-428-9268
Email: [email protected]
Office Hours: 9:00 AM – 6:00 PM (Monday to Sunday)
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Sophia Hughes (verified owner) –
Very pleased — everything looks and works like new.
Kevin Phillips (verified owner) –
The quality is outstanding and shipping was super fast.
Madison Evans (verified owner) –
Great buying experience and terrific machine.
Nathan Sanders (verified owner) –
Couldn’t be happier with how it turned out.
Jason Ward (verified owner) –
Very impressed with the build quality and quick delivery.
Natalie Brooks (verified owner) –
It’s fun, reliable, and beautifully restored.
Ryan Walker (verified owner) –
The artwork and gameplay are on point, I’m really happy with it.
Garrett Hopkins (verified owner) –
You can tell real care went into the restoration.
Chloe Fisher (verified owner) –
Feels brand new and looks even better in person.
Anthony Rivera (verified owner) –
Fantastic restoration work, worth every penny.
Jonathan Price (verified owner) –
It looks brand new and plays perfectly.
Katelyn Ross (verified owner) –
Top quality from start to finish.
Benjamin Foster (verified owner) –
Amazing value for the quality.
Joseph Daniels (verified owner) –
Great communication and the machine arrived in perfect condition.
Zachary Collins (verified owner) –
Great experience, no issues at all.
Marcus Lane (verified owner) –
Showed up on time and looks incredible.
Aaron Kelley (verified owner) –
The detail work is impressive and it runs flawlessly.
Jacob Morgan (verified owner) –
The sound and mechanics are spot on.
Jessica Hall (verified owner) –
Would definitely order again, very satisfied.
Michael Turner (verified owner) –
The whole process was smooth and the machine is perfect.
Heidi Warren (verified owner) –
I love how authentic it feels.
Cameron Holt (verified owner) –
Perfect addition to my home setup.
Hannah Simmons (verified owner) –
Great quality and solid customer support.
Steven Morales (verified owner) –
Really happy with the performance and look.
Lindsey Allen (verified owner) –
The performance and condition are excellent.
Trevor Hayes (verified owner) –
The shipping was quick and setup was simple.