Shipping Policy
Last Updated: 2025-10-16
At Retro Arcade Games, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.
Shipping Area
We currently offer Free Nationwide shipping across the United States.
At this time, we do not ship internationally. Any updates or expansions to our shipping areas will be reflected in this policy.
We ship directly from our Seattle, Washington facility at: 3727 California Ave SW, Seattle, WA 98116, United States
Shipping Carrier
All orders are shipped via FedEx Ground Shipping.
FedEx ensures safe handling, reliable tracking, and timely delivery for every arcade and pinball machine we ship.
Order Processing
Order Cut-Off Time: 3:00 PM ((GMT-08:00) Pacific Standard Time), Monday through Friday.
Processing Time: Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
Orders placed after the cut-off time or on weekends will begin processing the next business day.
Shipping & Delivery
Delivery Time: Estimated 5–7 business days within the continental United States.
Shipping Cost: Free shipping on all orders — no hidden fees, handling charges, or additional costs at checkout.
Packaging: Each machine is securely packaged and palletized for safe transit.
Order Confirmation & Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
If you do not receive your tracking details within 24 hours of shipment, please contact our support team.
Shipping Currency
All prices, shipping costs, and transactions on retroarcadegames.us are listed in U.S. Dollars (USD).
Customer Support
If you have questions about your delivery, tracking, or shipping options, our support team is here to help:
Retro Arcade Games
Address: 3727 California Ave SW, Seattle, WA 98116, United States
Phone: +1 360-428-9268
Email: [email protected]
Office Hours: 9:00 AM – 6:00 PM (Monday to Sunday)
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Megan Bryant (verified owner) –
The sound and mechanics are spot on.
Jessica Hall (verified owner) –
Looks amazing in my game room and works perfectly.
Daniel Brooks (verified owner) –
Fast shipping and excellent condition all around.
Marcus Lane (verified owner) –
Great buying experience and terrific machine.
Daniela Chavez (verified owner) –
Five stars without hesitation.
Alicia Perry (verified owner) –
Top quality from start to finish.
Ethan Porter (verified owner) –
Showed up on time and looks incredible.
Amber Lewis (verified owner) –
Brings back all the nostalgia, plays like a dream.
Joseph Daniels (verified owner) –
Great communication and the machine arrived in perfect condition.
Steven Morales (verified owner) –
Perfect addition to my home setup.
Samantha Powell (verified owner) –
Everything works flawlessly and looks amazing.
Rebecca Armstrong (verified owner) –
I’m blown away by how good this pinball machine looks and plays.
Lauren Long (verified owner) –
Zero complaints — setup was easy and it plays great.
Sean Gibson (verified owner) –
The quality is outstanding and shipping was super fast.
Patrick Sullivan (verified owner) –
The artwork and gameplay are on point, I’m really happy with it.
Brianna Kelly (verified owner) –
Feels brand new and looks even better in person.
Sophia Hughes (verified owner) –
Couldn’t be happier with how it turned out.
Cameron Holt (verified owner) –
Fantastic restoration work, worth every penny.
Brandon Mitchell (verified owner) –
You can tell real care went into the restoration.
Jason Ward (verified owner) –
I love how authentic it feels.