Shipping Policy
Last Updated: 2025-10-16
At Retro Arcade Games, we’re committed to delivering your order quickly, safely, and at no additional cost. This page outlines everything you need to know about our shipping process.
Shipping Area
We currently offer Free Nationwide shipping across the United States.
At this time, we do not ship internationally. Any updates or expansions to our shipping areas will be reflected in this policy.
We ship directly from our Seattle, Washington facility at: 3727 California Ave SW, Seattle, WA 98116, United States
Shipping Carrier
All orders are shipped via FedEx Ground Shipping.
FedEx ensures safe handling, reliable tracking, and timely delivery for every arcade and pinball machine we ship.
Order Processing
Order Cut-Off Time: 3:00 PM ((GMT-08:00) Pacific Standard Time), Monday through Friday.
Processing Time: Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
Orders placed after the cut-off time or on weekends will begin processing the next business day.
Shipping & Delivery
Delivery Time: Estimated 5–7 business days within the continental United States.
Shipping Cost: Free shipping on all orders — no hidden fees, handling charges, or additional costs at checkout.
Packaging: Each machine is securely packaged and palletized for safe transit.
Order Confirmation & Tracking
Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number.
If you do not receive your tracking details within 24 hours of shipment, please contact our support team.
Shipping Currency
All prices, shipping costs, and transactions on retroarcadegames.us are listed in U.S. Dollars (USD).
Customer Support
If you have questions about your delivery, tracking, or shipping options, our support team is here to help:
Retro Arcade Games
Address: 3727 California Ave SW, Seattle, WA 98116, United States
Phone: +1 360-428-9268
Email: [email protected]
Office Hours: 9:00 AM – 6:00 PM (Monday to Sunday)
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Mark Andrews (verified owner) –
Showed up on time and looks incredible.
Kevin Phillips (verified owner) –
It’s fun, reliable, and beautifully restored.
Daniela Chavez (verified owner) –
Fast shipping and excellent condition all around.
Natalie Brooks (verified owner) –
Perfect addition to my home setup.
Chloe Fisher (verified owner) –
The cabinet and playfield look fantastic.
Dylan Harris (verified owner) –
I’m really impressed with the craftsmanship.
Brianna Kelly (verified owner) –
The sound and mechanics are spot on.
Hannah Simmons (verified owner) –
Brings back all the nostalgia, plays like a dream.
Ashley Bishop (verified owner) –
Everything was packaged securely and arrived safely.
Christopher Adams (verified owner) –
Runs smoothly and arrived in excellent shape.
Kayla Richardson (verified owner) –
Classic gameplay with modern reliability, I love it.
Michelle Reeves (verified owner) –
Would definitely order again, very satisfied.
Benjamin Foster (verified owner) –
Smooth from order to delivery and the machine works great.
Lindsey Allen (verified owner) –
I’m blown away by how good this pinball machine looks and plays.
Aaron Kelley (verified owner) –
Great communication and the machine arrived in perfect condition.
Jonathan Price (verified owner) –
Exactly what I hoped for and more.
Vanessa Parker (verified owner) –
Amazing value for the quality.
Ryan Walker (verified owner) –
Five stars without hesitation.
Eric Bennett (verified owner) –
Fantastic restoration work, worth every penny.
Jenna Armstrong (verified owner) –
Top quality from start to finish.
Amber Lewis (verified owner) –
Very pleased — everything looks and works like new.
Garrett Hopkins (verified owner) –
You can tell real care went into the restoration.
Steven Morales (verified owner) –
Everything works flawlessly and looks amazing.
Rebecca Armstrong (verified owner) –
Couldn’t be happier with how it turned out.
Jason Ward (verified owner) –
Arrived exactly as described and ready to play.